FAQs

Frequently asked questions

HANAH ONE

Does HANAH ONE contain caffeine? +
No, HANAH ONE does not contain caffeine. The natural focus, clarity, and overall wellbeing you experience while consumingHANAH ONE is simply your body performing at its balanced, optimal state.
Do I need to keep my HANAH ONE refrigerated? +
No, it is not necessary to refrigerate your jar of HANAH ONE. HANAH ONE is best kept at a natural room temperature, allowing for easier digestion and absorption by your body. 
Is HANAH ONE gluten free? +
Yes, HANAH ONE is completely free of gluten, wheat, lactose, and soy ingredients.
Is the ghee hormone and gmo-free? +
Yes. The villages of India still rear cows which are brought up in rustic surrounding with local feeds like grass, straw, coconut oil cakes, rice water, and rice soup.
How many servings are in a jar of HANAH ONE? +
There are nearly 20 servings of HANAH ONE per jar.
Why isn’t HANAH ONE organic? +
Registering for official organic status is planned. Our herbs grow wild and are hand-harvested. Our Ayurvedic ghee is from free–range cows that graze the mineral rich lands of Kerala, India.
How much sugar is in a serving of HANAH ONE? Isn’t sugar bad for you? +
A teaspoon ofHANAH ONE contains 3g of natural sugars. These natural sugars are made up of fruit sugars, honey, natural cane sugar and the natural sugars in ghee. To give you some reference, a large peach has 16g of sugar. Ayurveda teaches that there are six tastes that should be eaten at all meals. Sweet tastes nourish and invigorate the mind, relieve hunger, and improve the immune system. According to Ayurvedic tradition, sweets such as natural cane sugar and honey are associated with happiness, contentment, calmness, cheerfulness, love and satisfaction when eaten in appropriate amounts.
What is the difference between Ayurvedic ghee and clarified butter? +
Clarified butter is obtained by separating the cream from milk and by heating it. Ayurvedic ghee is made from fermented butter churned out of yogurt or curd. This ghee is particularly digestible and highly helpful to the brain. Ayurveda teaches that ghee brings vitality and satwik to the body and mind. Ghee has the quality of mrdu, or softness, and is said to be a food of immortality because it lends overall strength and luster to the body. Ghee also helps with the toxicity of over thinking. Ayurveda teaches that those that use their brains for future planning too often feel a certain kind of stress that ghee can help to calm. The ghee also helps with the absorption of the botanicals.
Is HANAH ONE useful for sports and hiking? I’ve heard endurance athletes are experiencing increased cardiovascular function and energy. +
HANAH ONE is a rasayana. Rasayana is a Sanskrit word with the literal meaning of ‘path of essence’. A rasayana is a tonic of immortality created to bring balance and vitality to the body and mind and is said to be helpful in cell repair, rejuvenation, glandular and enzymatic activities, and maintaining body metabolism. Among the ingredients inHANAH ONE that Ayurveda considers especially important to aerobic activity are gooseberry (thought to improve blood health) and termanlia bellerica (said to be useful in rejuvenation, the reduction of breathing distress, and improvement of digestion). Ayurvedic doctors useHANAH ONE for people with reduced immunity, fatigue, lack of appetite, and constipation (due to limited food intake) - all common health problems during trekking,HANAH ONE is an excellent supplement to take while hiking. Sesame oil and ghee provide necessary fat (a combination of vegetable and animal fat which is excellent for stamina). According to Ayurveda, ghee and sesame oil improve mental clarity and brain function while hiking. Wild honey, raw sugar cane, and fruit sugars provide a much-needed boost for trekking. In short,HANAH ONE is the perfect hiking and endurance supplement.HANAH ONE is highly digestible energy and vitality, perfect for anyone seeking optimal health.
What is the shelf life of HANAH ONE? +
We recommend 18 months as a maximum time for HANAH ONE to sit on your shelves. Over time you will notice that the honey crystallizes, causing the product to thicken, but this does not impact the efficacy nor quality of the product.
Why does the consistency of HANAH ONE seem different this month? +
HANAH ONE is an artisanal product made from seasonally sourced wild-harvested ingredients, so every batch is a little different. Factors such as the time of harvest, weather, soil, and climate can affect the consistency and taste of each batch. The result is an ever evolving traditional Ayurvedic supplement. The efficacy of the product is consistent no matter the season, as the selection of herbs and the formula are based on thousands of years of traditional knowledge and experience. Since we use no preservatives, the viscosity  may also evolve over time and naturally thicken.

VECHUR GHEE

How should I store my HANAH Vechur Ghee? +
Please keep your jar stored in a cool, dry place.
What is the shelf life of HANAH Vechur Ghee? +
Your Vechur Ghee jar is best consumed within 90 days of opening.
How do I ensure my HANAH Vechur Ghee maintains its integrity? +
Please use a clean utensil each time you dip into your jar of HANAH Vechur Ghee.
Why can’t I subscribe to this product? +
Due to limited availability of this artisanal product, HANAH is only able to offer a couple hundred jars per month.
What is the recommended serving size? +
We recommend beginning with one rounded teaspoon of HANAH Vechur Ghee each day and adjusting as desired.
What is the best way to consume my HANAH Vechur Ghee? +
Our ghee is great on its own, used as a cooking oil, as an addition to smoothies, or try it in these delicious recipes.
What makes HANAH Vechur Ghee so special? +
The rare Vechur cow breed is native to Kerala, India and has been used in Ayurvedic medicine for thousands of years as a powerful source of healing. They are the smallest cattle breed in the world and only about 300 of them remain. Our cows are completely free to graze the mineral-rich lands around them and are able to synthesize the local grasses and herbs, producing a ghee that is high in medicinal content.Ghee made from Vechur milk in the Ayurvedic tradition is a sacred, cleansing and nourishing food with multiple health benefits—it’s highly nutritious, and is said to help improve digestion, strengthen the immune system, balance hormones, lower bad cholesterol (LDL) and raise good (HDL), and lubricate the intestinal tract and all tissues inside the body.It’s a small miracle of rich buttery goodness, and we’re bringing it to you.
Is the ghee hormone and gmo-free? +
Yes. The villages of India still rear cows which are brought up in rustic surrounding with local feeds like grass, straw, coconut oil cakes, rice water and rice soup.
What is the difference between HANAH Vechur Ghee and clarified butter? +
Clarified butter is obtained by separating the cream from milk and by heating it. HANAH Vechur Ghee is made from fermented butter churned out of yogurt or curd. This ghee is particularly digestible and highly helpful to the brain. Ayurveda teaches that ghee brings vitality and satwik or harmonious energy. Ghee has the quality of mrdu, or softness, and is said to be a food of immortality because it lends overall strength and luster to the body. Ghee also helps with the toxicity of over thinking. Ayurveda teaches that those that use their brains for future planning too often feel a certain kind of stress that ghee can help to calm. The ghee also helps with the absorption of the botanicals.
What is the smoke point of HANAH Vechur Ghee? +
250° Celsius or 482° Fahrenheit. This is in comparison to extra virgin olive oils smoke point of 160°C (320°F) or butter 177°C (350°F).

Privacy

How do I update my billing address or card on file? +
Simply visit your profile in Your Account and adjust your billing address or preferred method of payment.
Is my account secure? +
We know that you care about how your information is used and shared and we take your privacy seriously. We have therefore designed our services, data collection methodology to keep consumer privacy in mind. Check out our privacy policy here.
How do you use or share my information? +
We use your personal information for the sole purpose of providing you with the best care and service. We will never share your personal information. For a detailed view of our privacy policy, please click here.
Does HANAH have an affiliate program? +
We sure do! To learn more click here: HANAH Affiliate Program
What is your cancellation policy? +
We'll be sorry to see you go, but you can cancel anytime, free of charge.

Orders

How does my HANAH subscription work? +
Easy. First, select either the HANAH ONE Jar or the Go-Pack to get started. Second, decide how frequently you'd like to receive your order (we offer 15, 30, 45, 60, and 90-day options). Lastly, enter your shipping and billing information, – and voila! – you've just made a smart choice regarding your daily health.
Is shipping free? +
Yes. Standard shipping is complimentary. If you need expedited shipping, we're happy to get it to you at additional cost (displayed at check-out).
Where do you ship? +
We currently only ship to the continental United States. We don't ship to international locations... yet.
When is my credit card charged? +
We charge your card when we process your order.
What forms of payment do you accept? +
We accept Visa, MasterCard, American Express, and Discover. As we are not shipping internationally (yet), we are unable to accept forms of payment with international billing addresses.
If I want to adjust my order date or box contents, by when do I need to make changes? +
You can make any changes to your order in your account up to 24 hours before your next ship date. Our site will let you know if you can still modify the next shipment before it ships. Once logged into your account, click on the "Manage Subscriptions" link. If you haven't registered for an account just yet but are subscribed to a product, you can register with the same email you used at checkout. 
I want to order large quantities of product for my business or an event. How can I place a larger order? +
Email us at ONE@hanahlife.com and we can work with you on a larger order. Thanks for thinking of us for your organization!
If I want to skip an order, by when do I need to skip? +
You can skip (or un-skip!) an order in Your Account up to 48 hours before your next ship date. Once logged into your account, click on the "Manage Subscriptions" link to skip a shipment. If you have not yet created an account but are subscribed to one of our products, you can use the same email you used at checkout to create your account.
My shipment hasn't arrived or it arrived damaged. What should I do? +
Please email ONE@hanahlife.com and we'll get things sorted out for you.
Where can I track my order? +
Each order has a specific tracking number that you can find in your confirmation email. If you no longer have access to that email, you can request your tracking information by emailing us at ONE@hanahlife.com.
I'm unhappy with the product. Can I return my order for a refund? +
We love our products and we think you will too, but we understand that relationships don't always work out. However, because our product is a food item, we cannot accept returns. However, if you are ever dissatisfied with our product, you can receive a full refund up to 60 days after your purchase.
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